Terms & Conditions
Last Updated: 24 June 2026
Welcome to Suveraan, operated by K V R ENTERPRISES. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. Use of Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions. You must provide accurate, complete, and current information when creating an account or placing an order. K V R ENTERPRISES reserves the right to refuse service, suspend user accounts, or cancel orders at its sole discretion if fraudulent, misleading, or unlawful activity is suspected.
2. Products & Pricing
All products displayed on this website are subject to availability. We reserve the right to modify, discontinue, or update any product, pricing, specifications, descriptions, images, or promotional offers without prior notice.
While every effort is made to ensure pricing accuracy, typographical errors or technical issues may occur. In such cases, K V R ENTERPRISES reserves the right to cancel the affected order and issue a full refund if payment has already been received.
3. Orders & Payments
Orders are considered confirmed only after successful payment authorization and confirmation by our payment gateway provider.
All payments are securely processed through authorized third-party payment gateway providers that comply with applicable security standards. We do not store, process, or have access to your debit card, credit card, UPI PIN, CVV, or other sensitive payment information on our servers.
We reserve the right to decline or cancel any order due to product unavailability, pricing errors, payment verification issues, suspected fraud, or any other legitimate business reason.
4. Shipping & Delivery
We strive to dispatch and deliver orders within the estimated delivery timelines displayed on our website. However, delivery times are estimates only and may vary due to courier delays, weather conditions, public holidays, customs clearance, remote locations, or other unforeseen circumstances beyond our control.
Customers are responsible for providing complete and accurate shipping information while placing an order. K V R ENTERPRISES shall not be responsible for delays, additional charges, or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
5. Returns & Refunds
Returns, replacements, exchanges, and refunds are governed by our Return & Refund Policy available on this website.
Customers are encouraged to review the policy carefully before placing an order. For any assistance regarding returns or refunds, please contact us at:
Email: support@expressdukaan.com
6. Intellectual Property
All content available on this website, including but not limited to logos, trademarks, product images, graphics, videos, text, website design, icons, software, source code, and other intellectual property, is owned by or licensed to K V R ENTERPRISES and is protected under applicable copyright, trademark, and intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from K V R ENTERPRISES.
7. Limitation of Liability
To the maximum extent permitted by applicable law, K V R ENTERPRISES shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of this website, products, or services.
Our maximum liability, if any, shall not exceed the purchase price actually paid by the customer for the specific product giving rise to the claim.
8. Changes to Terms
K V R ENTERPRISES reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this page. Continued use of the website following such updates constitutes your acceptance of the revised Terms & Conditions.
9. Cancellation Policy
Customers may request cancellation of an order within 24 hours of placing the order or before the order has been shipped, whichever occurs first.
Once an order has been dispatched or shipped, cancellation requests cannot be accepted.
To request an order cancellation, customers should contact us at:
Email: Support@suveraan.com
Please include your Order ID in the cancellation request.
If the cancellation request is approved, the refund will be processed through the original payment method used during the purchase. Depending on your bank or payment provider, refunds generally take 5–7 business days to reflect in your account.
K V R ENTERPRISES reserves the right to cancel any order due to product unavailability, stock limitations, pricing errors, payment verification issues, or suspected fraudulent activity. In such cases, customers will receive a full refund.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms & Conditions, the website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.
11. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Suveraan (K V R ENTERPRISES)
Email: Support@suveraan.com
Phone: +91 9010002469
Address: Plot No. 24, Narjuna Enclave, Miyapur, Hyderabad, Telangana – 500049, India.
Updates
We may revise these Terms & Conditions from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page along with the revised Last Updated date. Continued use of the website after such updates constitutes your acceptance of the updated Terms & Conditions.