ILEM JAPAN Natural Konjac Body Sponge - Soft White Sponge

No, Suveraan currently ships only within India. Orders are typically processed within 1–3 business days, with delivery in 3–7 business days for metro cities, 5–9 days for Tier 2/3 cities, and 7–12 days for rural or remote areas.

You can request a free replacement within 7 days of delivery if the product arrives damaged, defective, incorrect, or with missing parts. The item must be unused and returned in its original packaging. For hygiene reasons, opened personal care and skincare products generally aren't eligible for return unless they arrived damaged, defective, or incorrect.

Yes, you can request cancellation within 24 hours of placing the order, or before it has shipped, whichever comes first. Once an order has been dispatched, it can no longer be cancelled. Approved cancellations are refunded to your original payment method within 5–7 business days.

COD may be available depending on your order value, product category, location, and courier serviceability, and will be shown as an option at checkout if eligible.

All products are sourced from verified suppliers and manufacturers. Suveraan does not provide medical advice, and our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use if you have allergies, sensitive skin, or existing medical conditions.

We collect only what's needed to process and deliver your order (name, contact details, address, order history) and never sell or rent your data to third parties for marketing. Payment details are handled securely by third-party payment gateways — we don't store your card, UPI, or banking information on our servers.